Data Protection

Bounsingball Privacy Policy – Your Data Is Completely Safe

Your personal data is our most important asset. Here's a clear explanation of how Bounsingball collects, uses, and protects your data.

Last Updated: January 2026
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Selling Data to Third Parties
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Data Monitoring
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Data Request Response

Summary: Bounsingball respects your privacy above all else. We never sell your personal data to third parties. This policy explains what data we collect, why we collect it, and how it is kept secure.

1

Introduction & Our Commitment

Welcome to Bounsingball. We believe your personal data belongs to you, and protecting it is our first responsibility. This Privacy Policy explains what data Bounsingball collects, why we collect it, and how we keep it secure.

By using our platform, you agree to this Privacy Policy. But more than your agreement, we want you to genuinely understand how safe your information is with us. That's why this policy is written in plain, straightforward language — no complex legal jargon.

Bounsingball complies with applicable data protection laws in Bangladesh as well as international standards. Our servers and systems undergo regular security audits to keep your data protected at all times.

This policy applies to all Bounsingball services, apps, and websites. You will be notified in advance of any changes.

2

What Types of Information We Collect

Bounsingball collects only the information genuinely needed to provide its services. We do not ask for anything unnecessary. Details are outlined below:

Data Type Example Required?
Identity Information Name, date of birth, national ID number Yes
Contact Information Mobile number, email address Yes
Financial Information BKash/Nagad number, transaction history Yes
Device Information IP address, browser type, device model Automatic
Usage Data Which games you played, how long you played, and how much you wagered Automatic
KYC Documents Copy of NID card, passport, or driving licence For Withdrawals

2.1 Sensitive Data

Bounsingball never collects information about your religion, political views, health, or sexual identity. Collecting such data is strictly prohibited under our policy.

3

How We Collect Data

Bounsingball collects data through several methods. Each one is transparent, and you have every right to know about them:

  • Registration Form: Information you provide directly when creating an account.
  • Transaction Processing: Payment details are automatically recorded during deposits and withdrawals.
  • Cookies & Tracking Pixels: Device and usage information is automatically collected while browsing the website.
  • Support Contact: When you contact support via email or chat, those conversations are saved.
  • KYC Verification: Documents uploaded for identity verification.

3.1 Information from Third Parties

In some cases, limited information may be received from payment providers or identity verification services. This is done solely to verify and protect your account.

Bounsingball never collects your information from social media profiles or unauthorised sources.

4

Purpose of Data Use

Your information is used only for specific, legitimate purposes. Bounsingball never uses your data in ways that are unrelated to those purposes. The core reasons for use are:

  • Account Management: To manage login, security, and account settings.
  • Transaction Processing: For deposits, withdrawals, and bonus distribution.
  • Identity Verification: To prevent fraud and fulfil legal obligations.
  • Service Improvement: To analyse which games or features are most popular and improve our service quality accordingly.
  • Personalized Experience: To offer promotions and game suggestions tailored to your preferences.
  • Responsible Gaming: To identify signs of excessive gambling and provide timely support.
  • Legal Obligations: To comply with lawful requests from government or regulatory authorities.

Your information is never sold or transferred to third parties for advertising purposes — this is an unwavering policy at Bounsingball.

5

Data Sharing Policy

Bounsingball strictly controls who your data is shared with and to what extent. Data may be shared in limited circumstances, as outlined below:

  • Payment Provider: Necessary information is shared with bKash, Nagad, or your bank to process transactions.
  • KYC Service Provider: With trusted third parties for identity verification.
  • Law Enforcement: In compliance with valid court orders or official government directives.
  • Anti-Fraud System: Minimal data shared with fraud detection services.

5.1 International Data Transfers

In some cases, your data may be processed outside Bangladesh. When this occurs, we ensure that the destination country has adequate data protection laws in place and that the highest level of encryption is applied during any data transfer.

Bounsingball never shares your information with advertising companies, data brokers, or other gaming platforms.

6

Cookies & Tracking Technologies

Bounsingball's website uses cookies to enhance your experience. Cookies are small files stored in your browser. We use three types of cookies:

  • Essential Cookies: To manage login sessions, security tokens, and core platform functions. These cannot be disabled.
  • Analytics Cookies: To understand which pages are visited most or where issues arise. You can disable these.
  • Preference Cookies: To remember your language, theme, or game preferences. These are optional.

6.1 Cookie Controls

You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may cause certain platform features to stop working properly.

7

Data Retention Period

Bounsingball does not retain your data indefinitely. Each type of information has a defined retention period:

Data Type Retention Period Reason
Account Information For the duration of active account + 5 years Legal Obligations
Transaction History 7 years Financial Regulatory Requirements
KYC Documents 5 years after account closure Fraud Prevention
Support Chat 3 Years Ensuring Service Quality
Cookie Data Up to 1 year User Experience

Once the retention period expires, your data is securely deleted or anonymized so you can no longer be identified.

8

Your Data Rights

Bounsingball believes you should have full control over your own data. The rights listed below are yours to exercise, completely free of charge:

Right to Access
The right to know and access what information we hold about you.
Right to Rectification
The right to request correction of inaccurate or outdated information.
Right to Erasure
The right to request deletion of your data under certain circumstances.
Right to Portability
The right to receive your data in a portable, readable format.
Right to Restrict Processing
The right to request that we restrict the use of your data for specific purposes.
Right to Object
The right to object to marketing communications or profiling.

To exercise these rights support@bounsingball.app. We will respond within 72 hours.

9

Children's Privacy

Bounsingball is strictly an adults-only platform. We do not knowingly collect data from anyone under the age of 18. Age is verified at registration, and any account found to belong to a minor is suspended immediately.

If you believe a minor is using Bounsingball, please contact us at support@bounsingball.app. We will take immediate action.

10

Contact & Complaints

For any privacy-related questions, requests, or complaints, please reach out to us directly. We're always here to help.

  • Email: support@bounsingball.app
  • Response Time: Within a maximum of 72 working hours
  • Data Protection Officer: privacy@bounsingball.app

Any future changes to this Privacy Policy will be published on the website and communicated to registered email addresses. For significant changes, at least 30 days' notice will be given.

Keeping your data safe at Bounsingball is our highest priority. We continuously work to strengthen our security measures.

Why Bounsingball Is Trustworthy

Our Commitment to Protecting Your Data

We don't just make promises — we back them up with action at every step.

Military-Grade Encryption
Every transaction and piece of data you have with us is protected by 256-bit SSL encryption — a level of security that cannot be broken by hackers.
Never Sold to Third Parties
We never sell your personal information to advertisers or data brokers. That's our commitment.
Minimal Data Collection
Bounsingball only collects what's truly necessary. Asking for unnecessary information goes against our policy.
Full User Control
View, correct, or delete your data — anytime, from anywhere, with ease.
Regular Security Audits
Our systems are regularly subject to penetration testing and security audits conducted by independent third-party experts.
Automatic Data Deletion
Once the retention period expires, your data is automatically and securely deleted — with no human intervention required.
Join Now

Your privacy is guaranteed — register safely now!

Your data is completely secure at Bounsingball. Join millions of Bangladeshi members and enjoy gaming on a platform you can trust.

Safe Registration · Encrypted Data · Never Sold to Third Parties

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